Hit your business targets
360˚ service solution
We deliver a complete 360˚ service solution that significantly enhances the performance and value of your business.
We are fully invested in our customers, offering collaborative value-added services at competitive prices.
- Audit
- Client Accounting &
Advisory Services - Valuations
- Forensic (FVLS)
We understand the importance of efficient and accurate audits in today's landscape. We provide a range of tailored audit services to ensuring a seamless experience from start to finish.
On-Demand Audit Teams: Our team comprises qualified Chartered Accountants with diverse industry experience. Our team has the knowledge to perform procedures related to planning up to concluding.
Audit Reviewers for Quality Assurance: To ensure the highest quality work papers and deliverables, our reviewers are an integral part of the team. They provide an additional review layer.
Audit Pods: Create and build your own POD of professionals that will enable you to scale up teams to meet your demands.
Specialized Teams: We are able to help your teams cyclical engagement profile that facilitate your delivery through understanding specific audit plans and different industries. We have teams dedicated to:
- Employee Benefit Plan (EBP) audits
- Housing and Urban Development (HUD) audits
- Non-Profit Organization (NPO) audits
- For Profit audits
Our professionals have the expertise and knowledge to navigate the intricacies of these audits.
Providing qualified tax professionals to supplement your delivery by alleviating pressure throughout the year. Our processes are tailored to enhance your delivery through:
- Preparing and filing income tax returns
- Using professional judgement to ensure accurate data is obtained and used
- Efficiently managing the entire tax return process
With a collaborative and integrated approach, our Transaction Advisory professionals augment onshore teams – seamlessly providing value, no matter how complex the deal. Our professionals also assist with performing preliminary financial due diligence reviews.
On-Demand valuations capabilities through our range of valuation skills we help you understand the true worth of your business, assets, and investments empowering you to make informed decisions. Explore the benefits of our outsourced valuation services and discover how we can add value.
Financial Valuations: Comprehensive valuations to meet financial reporting requirements, including fair value measurements.
Impairment Testing: We perform and review valuations for the purposes of determining the recoverable amount of assets for impairment testing.
Mergers and Acquisitions (M&A) Valuations: Thorough analysis and valuation of businesses, assets, and liabilities for M&A transactions, providing valuable insights for negotiating deals, identifying synergies, and assessing investment opportunities.
Purchase Price and Intangible Asset Valuations: Performing Purchase Price across all the assets of the target. Some of these assets may already exist, and others may need to be identified and valued. Assessment of the value of intellectual property assets, such as patents, trademarks, copyrights, and trade secrets, enabling strategic decision-making regarding IP portfolio management, licensing, and monetization.
Going Concern and Goodwill Reviews: We review cash flow forecasts in order to test the going concern assumption for financial reporting purposes. Described as the Goodwill of a Business, these include Brand Names, Customer Relationships, Information Technology and a whole range of Contractual Asset.
Portfolio Valuations: Evaluation of investment portfolios, including private equity, venture capital, hedge funds, and alternative investments, providing transparency and insights for asset allocation, performance assessment, and reporting.
Customized Valuation Solutions: Tailored valuation services to address specific business needs, timelines, and budgets, ensuring that our services align with your unique requirements.
Unlock benefits for outsourced CAS by choosing Trigger for your outsourced needs, you can save time, reduce costs, and gain peace of mind. Let us augment your CAS team while you focus on growing your business.
Outsourced CFO to Bookkeeping teams: Efficient bookkeeping and accounting are crucial for the smooth operation of any business. Our highly skilled and qualified professional accountants are available year-round to fulfil all your accounting needs. Whether you require ongoing support or assistance with complex transactions and disclosures, our team has the necessary technical accounting skills to meet your requirements.
Medicare Cost Reporting: Enhancing your cost reporting process is essential for optimizing financial management. This not only improves efficiency but also ensures accurate and timely cost reporting.
Discover on-demand outsourced forensic audit services at Trigger. Our expert team of forensic auditors is committed to uncovering financial irregularities, detecting fraud, and protecting your business from potential risks. With a range of services including:
- Identification and analysis of potential fraud, misconduct, or financial irregularities
- Asset misappropriation detection and recovery services
- Gathering and analysis of electronic evidence, including digital forensics
- Fraud risk assessments to identify and mitigate potential threats
- Confidentiality and discretion in handling sensitive financial information
- Whistle blower and financial statement fraud investigations
- Data mining, extraction and analysis ('key word searches')
- Creation of trial exhibits / document management and examination
- Indexing and analysing of documents and data rooms (database management)
- Financial statement / accounting system reconstruction and reconciliation
- Cash flow of funds analysis
- Detailed and comprehensive reports outlining findings, recommendations, and remedial actions
- Litigation Support Valuations: Expert valuation services for litigation cases, including shareholder disputes, matrimonial disputes, intellectual property disputes, and other legal proceedings, providing defensible and unbiased valuation opinions
Trigger has a world class team of specialised recruiters segmented by industry and function. Our “TriggerSource” sourcing methodology accelerates the placement process by finding top locally based CPA talent to upskill and grow your workforce.
We can transition your co-sourced team of preferred candidates to become permanent employees in your workforce.
We leverage capacity in delivering an efficient process to our clients. Our delivery model aims to both accelerate efficiency and improve margin so you can focus on what matters. Our delivery process is tailored to confirmations and financial statements. We prepare, send, receive and document audit confirmations on behalf of clients' engagement teams.
Our delivery service performs integrity checks on all financial statements. This typically encompasses:
- Casting for mathematical accuracy and agreeing the financial statements to the underlying trial balance
- Engaging with clients to assess differences identified
- Evaluating disclosures in accordance with the relevant accounting framework
- Products
- Consulting
- Machine Learning & AI
Asset Verification
An “Asset Verification platform” capable of analyzing imagery from multiple sources such as drones, satellites or camera’s to independently verify, quantify, and value assets.
Imagery is analyzed using the latest Machine Learning and Artificial Intelligence models on various asset types to provide an accurate record of assets and is used for all asset verification capabilities.
Currently, we have deployed our model to verify livestock for Listed Corporate Entities, Audit Firms, and Financial institutions each for their specific requirements. We have also deployed our model supporting the commercial transport industry helping provide assurance in validating revenue through image recognition.
AiMLook
Introducing AiMLook, an analytics tool driven by Artificial Intelligence (AI), Machine Learning (ML), and Data, designed to provide comprehensive fraud risk, management controls, and BI solutions for Combined Assurance and Stakeholder governance.
The transformative potential of data will empower businesses and achieve higher assurance expectations to address challenges faced by Boards, Executives, Audit Committees, and Stakeholders.
We have built a platform to help automate and facilitate continuous auditing with specific capabilities on Revenue Assurance, FOBO reconciliations, Fraud Risk Assessment, and Management Override of Controls.
Data Science Stream
For modeling and analysis we mainly rely on Python together with popular libraries such as TensorFlow, PyTorch, Pandas/NumPy, OpenAI, SciKit-Learn and others. For visualizations we make use of PowerBI and AWS Quicksight. When it comes to Big Data we use Apache Spark and Hadoop.
Below are some examples of how we can use data science to optimize your business:
- Predict and Optimize: Leverage predictive modeling to anticipate future trends, customer behavior, and market dynamics. Make informed decisions, optimize processes, and stay one step ahead of the competition.
- Identify Anomalies and Fraud: Detect fraudulent activities, anomalies, and outliers that may be lurking in your data. Mitigate risks, protect your business, and ensure compliance.
- Image and Video Analysis: Unleash the potential of computer vision algorithms to extract valuable information from images and videos, enabling applications in facial recognition, object detection, and content analysis.
- Optical Character Recognition: OCR is a technology that converts scanned images or printed text into editable and searchable digital text.
- Personalize Experiences: Tailor your offerings to individual customers' needs and preferences using recommendation systems and customer segmentation. Enhance customer satisfaction, loyalty, and engagement.
- Automate Processes: Streamline operations and improve efficiency by automating manual tasks, optimizing workflows, and implementing intelligent decision-making systems.
- Data Exploration and Visualisation: Uncover hidden patterns, correlations, and trends within your data through intuitive visualizations. Gain a deeper understanding of your data, identify opportunities, and communicate insights effectively to stakeholders.
- Performance Monitoring and KPI Tracking: Establish key performance indicators (KPIs) and develop dashboards that provide real-time insights into business performance. Track progress, measure success, and identify areas for improvement to stay on top of your goals.
- Large Language Models: Harness the power of text and speech data to gain deep insights, automate text-based tasks, and enhance customer experiences through sentiment analysis, chatbots, and language understanding. We can set up your own version of ChatGPT through a cognitive AI service such as Azure.
Data Engineering Stream
We have experience using traditional relational databases as well as alternatives such as NoSQL and columnar databases. For ETL we normally use Fivetran or Apache AirFlow as well as native cloud tools such as AWS Glue.
The main areas that our data engineers focus on are:
- Data Integration: Seamlessly integrate data from various sources, such as databases, APIs, and third-party systems, into a unified and structured format for easy analysis.
- Data Warehousing: Design and develop data warehouses that enable efficient storage, retrieval, and analysis of large volumes of structured and unstructured data.
- Data Pipelines: Construct end-to-end data pipelines that automate the flow of data, ensuring timely and reliable data processing, transformation, and delivery.
- Cloud Migration and Optimisation: Seamlessly transition to cloud-based infrastructure to enhance scalability, flexibility, and cost-effectiveness. Leverage cloud services to store, process, and securely analyze large amounts of data.
Full Stack Development Stream
We have experience using traditional relational databases as well as alternatives such as NoSQL and columnar databases. For ETL we normally use Fivetran or Apache AirFlow as well as native cloud tools such as AWS Glue.
The main areas that our data engineers focus on are:
- Front-End Development: Our front-end team specializes in designing responsive ReactJS web applications that align with your brand identity and user expectations. We focus on usability, accessibility, and modern design principles to enhance user engagement and satisfaction. We design Single Page Applications (SPAs) that offer fast, smooth, and seamless navigation, eliminating page reloads and providing an immersive user experience. We conduct comprehensive testing and optimisation to ensure your front-end performs flawlessly across browsers, loads quickly, and delivers exceptional performance to keep your users engaged.
- Back-End Development: Our back-end team specializes in developing RESTful APIs using Python and popular frameworks like Flask or Django, enabling seamless communication between your front-end and back-end systems. We leverage the power of Python libraries like SQLAlchemy to design and optimize databases, ensuring efficient data storage, retrieval, and management. We embed robust security measures, including encryption, user authentication, and authorisation, to protect your application and user data from unauthorized access. We seamlessly integrate third-party services and APIs to extend the functionality of your application, enhancing user experiences and enabling powerful features.
Bespoke Forecasting
Models that are tailor-built to create forecasting and prediction capability for both, Large Listed Companies and SMEs (Small and Medium Sized Enterprises). Our traditional solution focuses on analyzing behavior by performing market share analysis, revenue predictions, and revenue analysis with the aim of predicting when clients will trade, churn as well as identifying new opportunities for clients to target.
Large Language Models
Harness the power of text and speech data to gain deep insights, automate text-based tasks, and enhance customer experiences through sentiment analysis, chatbots, and language understanding. We can set up your own version of ChatGPT through a cognitive AI service such as Azure.
Bespoke Development
We have developed and implemented bespoke Machine Learning solutions to support specific product development. and APIs to extend the functionality of your application, enhancing user experiences and enabling powerful features.
- Customer service
- Lead generation
- Sales
- Non-voice
- Retentions
- Collections
Clients require access to a range of services which are administrative support functions to their core product / service.
Trigger can provide a host of these administrative services virtually in a professional manner that remains cost-effective.
Our Customer Service teams utilise a variety of communication channels, both inbound and outbound.
We take time to understand the scope of services that would support the needs of our client. Customer service includes:
- Customer onboarding – welcome your customers to your brand, reinforcing important information, confirming customer mandates.
- Customer verification – verify any customer information within the confines of all privacy related regulations.
- Customer satisfaction surveys
We are flexible and adaptable to scale any service.
Creating interest in our client’s products and/or services through diverse marketing campaigns (direct and digital) channels.
Direct channels – outbound cold calling from our call centre to create warm up leads for sales environments. Sales performed through our own call centre and/or the sales call centres of our partners.
Leads can be passed through an API, in batch upload or transferred directly via Hot Key transfer to any configurable service centre.
The results and data of all channels are measured and reported for conversion, volume and effectiveness.
Industries supported include Insurance, Banking, Lending, Electronics, Medical, Credit Rehabilitation, VAPS, Gaming.
Our sales agents demonstrate proven capabilities in a performance driven environment. Many have suitable supporting qualifications (e.g., Regulatory Exam 1 or 5 for insurance).
Targeted expansion of customer base through the upsell of products or crossell of services.
The results and data of all channels are measured and reported for conversion, volume and effectiveness.
Sales Support - we have a team of Teleunderwriters that have been trained to support long term insurance products, by completing the underwriting questions required of the customer.
Our non-voice services involve any activities or processes which do not require direct voice calls to customers.
Digital channels include deploying cost effective automated voice messaging (AVM) and SMS, as well as WhatsApp and email to create lead sources for our sales teams.
Data Capturing including verification of customer information and data management services.
Payment processing services which have evolved from our own collections business and can be efficiently managed on an outsourced basis – EFT, DebiCheck / Debit Order channels, card payments, Instant EFT’s.
Chat or email helpdesk support services.
Customers may experience challenges, simply neglect to settle their accounts or keep instalments up to date. There is a growing need for customer retention, ensuring you protect your client base, but also your “bottom line”.
Our retentions teams are customer centric, problem solving and will offer a solution that meets both sides needs and ability – a gentle reminder of the obligation to make payment for service.
Our teams are trained to address any challenges experienced by customers in meeting obligations. Where there is a requirement for arrears to be settled, our team can offer assistance through a selection of payment channels – and during every engagement we will reinforce the customers relationship with our client.
Collections is a core service offered through our collections call centre.
Pre – legal or soft collections are deployed in the early stage of a delinquency cycle (early arrears) and most often represented as “your brand”. This makes the customer feel that the account arrears and negotiated settlement is being handled directly with our client.
Legal collections (also “handed over” or “post write-off” collections) take on a different tone and conversation with the customer. The engagement is one of negotiation to settle or make payment through acceptable repayment terms, however, is supported with the clear consequences of potential further action where payment is not honoured.
